Last updated: 22 April 2026
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators. This policy explains how Symplee uses cookies and similar technologies.
Symplee uses the following categories of cookies:
Essential cookies: these are required for the Service to function. They include session tokens that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
Functional cookies: these remember your preferences and settings within the Symplee dashboard, such as your selected date range on the analytics page.
Analytics cookies: we use anonymised analytics to understand how merchants use Symplee so we can improve the Service. No personally identifiable information is shared with analytics providers.
Stripe may set cookies on our payment pages for fraud prevention and security purposes. These cookies are governed by Stripe's own cookie policy. We do not use advertising networks or social media tracking cookies on the Symplee platform.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling essential cookies will prevent you from logging into Symplee.
For guidance on managing cookies in your browser, visit the help pages for Chrome, Firefox, Safari or Edge.
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a defined period — typically 30 days for authentication tokens and up to 12 months for preference cookies.
We may update this Cookie Policy from time to time to reflect changes in technology or regulation. We will notify you of significant changes by displaying a notice on the Symplee platform.
If you have any questions about our use of cookies, please contact us at support@symplee.co.uk.